Putting the Customer Back into Customer Service

How many times have you been to a hardware store and found that the person behind the counter doesn't know what they're talking about? Frustrating, isn't it.

You won't find that at Wiri Timber, because while we invest heavily in new equipment and manufacturing methods, our whole philosophy is to get back to the basics: great customer service. We spend more on training our staff every two months than most companies spend in a year, and that's what makes our business amongst the most efficient and friendly in New Zealand.

It also keeps our staff loyal - some have been with our company for over 17 years and have worked their way up from entry-level positions to management. This path gives our staff a sound understanding of how our industry works and allows us to offer you an account manager who will understand your requirements.

Experience excellent service at our two Auckland branches - Manukau and Mt Roskill.